Sentiment Analysis of Trust Pilot Reviews
The Sentiment Analysis of Trust Pilot Reviews task in FlyTask automatically evaluates the sentiment of Trustpilot reviews received via email. It saves analysed feedback in a Google Sheet, sends alerts if any issues arise, and ensures a smooth data-gathering process.
Table of Contents
- Introduction
- Setting Up the Sentiment Analysis Task
- Using the Sentiment Analysis Task
- Support & Troubleshooting
Introduction
The Sentiment Analysis of Trust Pilot Reviews task in FlyTask allows businesses to monitor customer sentiment from Trustpilot reviews seamlessly. By automating sentiment analysis, this task categorises feedback and stores it in a Google Sheet, making it easy to track and respond to trends in customer opinion.
Setting Up the Sentiment Analysis Task
Google Sheets and Language Settings
Google Sheets URL
- Enter the URL of the Google Sheets document where analysed feedback will be saved.
- Example:
https://example.com
Feedback Language
- Select the language of the feedback to ensure accurate sentiment analysis.
- Provide your email address to receive alerts if any issues occur during task execution.
AI Task Credentials
To enable the task to save analysed feedback in your Google Sheets and access your email inbox, provide the following credentials:
Google Sheets Credentials
- Input your Google Sheets credentials to allow direct feedback storage in the specified sheet.
Email Credentials
- Connect the email inbox where Trustpilot reviews are received, allowing FlyTask to retrieve and analyse feedback.
Using the Sentiment Analysis Task
Once all required fields and credentials are entered and submitted, the task will be active. FlyTask will automatically retrieve emails from your specified inbox, analyse the sentiment of each review, and save the results to your Google Sheet.
Support & Troubleshooting
If you encounter issues or need assistance, please contact our support team at support@flytask.com. We’re here to help ensure smooth operation and successful setup.