How to Resolve the Blank "Heads up" Screen During Sign-Up
If you’re in the process of signing up and encounter a blank "Heads up" screen after entering your verification code, you’re not alone. This is a rare but known issue that may occur during the sign-up process. The good news is that it's easy to fix.
What Happens?
After entering your verification code, you might land on the "Heads up" screen. This page is intended to confirm that you're progressing through the sign-up process. However, sometimes the page might appear incomplete, with no fields or options to interact with.
How to Fix It
To resolve the issue, simply refresh the page. This action typically restores the missing content, allowing you to continue with your sign-up without any problems.
Why Does This Happen?
While the exact cause may vary, this is a minor glitch that only occurs under certain conditions. Fortunately, refreshing the page is a quick and easy fix.
Will Refreshing Affect My Progress?
No, refreshing the page will not interrupt or reset your sign-up process. Your progress remains saved, and you’ll be able to continue from where you left off.
Need Additional Help?
If refreshing the page doesn’t resolve the issue, try clearing your browser's cache or switching to another browser. Should the problem persist, our support team is here to help. You can contact us at support@flytask.com, and we’ll guide you through the process.