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Customer Support FAQ Builder

The Customer Support FAQ Builder tool is designed to help you create customised FAQs for your product or service. By providing key information about your product and any additional details, the AI generates engaging FAQs, which are then sent directly to your email for easy use.

Table of Contents:

  1. How It Works
  2. Product Information Inputs
  3. Content Customisation Inputs
  4. Delivery Information Inputs
  5. Support & Troubleshooting

 

 

1.  How It Works

  • User Input: You provide details about your product or service, select the preferred language, and define the level of creativity for the generated FAQs.
  • AI Processing: The AI processes the inputs and generates a list of FAQs tailored to your product or service.
  • Delivery: The generated FAQs are sent to your specified email address.

 

 

2. Product Information Inputs

What is your Product or Service?

  • Describe what your product or service offers. This helps the AI understand the core details for crafting relevant FAQs (e.g., "Our service provides on-demand virtual assistants to help with scheduling, research, and administrative tasks").

Additional Information

  • Add any extra information you want to include in the FAQs. This allows for more customised and detailed responses (e.g., "What is the refund policy for cancellations?").

 

 

3. Content Customisation Inputs

Language

  • Select the language in which you’d like the FAQs to be generated, ensuring content aligns with your target audience's language preferences (default: en-GB).

Level of Creativity (AI Temperature)

  • Adjust how creative or straightforward the AI’s responses should be. A higher value creates more varied and imaginative answers, while a lower value keeps the answers more focused and predictable (default: Medium).

 

 

4. Delivery Information Inputs

Email Address for Delivery

  • Provide the email address where the generated FAQs will be sent.

 

 

5. Support & Troubleshooting

If you experience any issues or need assistance with the setup, please contact our support team at support@flytask.com. We’re here to help ensure your FAQ building process runs smoothly and delivers accurate results.